Setting Timezone and Then Exiting a Login Session on Sun StorEdge 6120 and T3+ May Disable the U1 Controller |
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| Category : | AvailabilityData Loss |
| Release Phase : | Resolved |
| Product : | Sun StorageTek T3 Array Sun StorageTek T3+ Array Sun StorageTek 6120 Array
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| Bug Id : | 4944763
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| Date of Resolved Release : | 23-JUL-2004
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Impact
Setting the timezone and then exiting a login session on the Sun StorEdge 6120 or Sun StorEdge T3+ with firmware revision 3.0.6, 3.0.7 or 3.1.2 may disable the U1 controller. This issue may also be encountered with Sun StorEdge "set" and "sys" commands. On certain occasions, this condition could also lead to data integrity issues.
Contributing Factors
This issue can occur in the following releases:
SPARC Platform
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Sun StorEdge 6120 Array without firmware 3.1.4 (as delivered with patch 115179-11)
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Sun StorEdge T3+ Array without firmware 3.1.4 (as delivered with patch 115180-05)
The Sun StorEdge command "ver" at a 6120 or T3+ prompt will indicate the current firmware revision, as in the following example:
6120a:/:<1>ver
6120 Release 3.1.2 Fri Dec 19 14:49:54 PST 2003 (129.156.169.50)
Copyright (C) 1997-2003 Sun Microsystems, Inc.
Symptoms
Should the described issue occur, messages similar to the following are logged to "/var/adm/messages.t3" or the "/var/adm/messages.6120" file if remote logging is set up. If remote logging is not set up, the following messages will be written to the "syslog" file on the SE6120 or T3B:
Jul 02 08:23:39 t3b0 sh06[1]: N: date
Jul 02 08:23:57 t3b0 sh06[1]: N: set timezone :US/Eastern
Jul 02 04:24:04 t3b0 sh06[1]: N: date
Jul 02 04:24:08 t3b0 TZD[1]: N: Successfully saved time zone information in NVRAM.
Jul 02 04:24:28 t3b0 sh06[1]: N: date 200307021305
Jul 02 13:05:00 t3b0 TZD[1]: N: Daylight saving transition happened.
Jul 02 13:14:03 t3b0 FCC0[2]: N: u2ctr (ITL 0 1 0 TT 20 TID BFDC OP 1A) Need LUN ownership
Jul 02 13:14:03 t3b0 SNXT[2]: N: u2ctr (ITL 0 1 1 TT 20 TID BFF4 OP 15) Invalid Field in CDB
Jul 02 13:14:03 t3b0 SNXT[2]: N: u2ctr Complete CDB: 0x15 0x1 0x0 0x0 0x18 0x0
Jul 02 13:14:05 t3b0 FCC0[2]: N: u2ctr (ITL 2 1 0 TT 20 TID A860 OP 1A) Need LUN ownership
Jul 02 13:14:17 t3b0 HBTT[2]: N: u1ctr: Master controller failed; takeover process starts
Jul 02 13:14:22 t3b0 HBTT[2]: W: u1ctr: Disabled
Jul 02 13:14:32 t3b0 HBTT[2]: N: u2ctr: Transfers suspended for loop reconfig
Jul 02 13:14:40 t3b0 HBTT[2]: N: u2ctr: Transfers resumed after loop reconfig
Jul 02 13:14:40 t3b0 ISR1[2]: N: u2ctr ISP2200[0] Received LIP(f7,e8) async event
Workaround
There is no workaround. Please see the "Resolution" section below.
Resolution
This issue is addressed in the following releases:
SPARC Platform
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Sun StorEdge 6120 Array with Firmware 3.1.4 (as delivered with patch 115179-11) or later
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Sun StorEdge T3+ Array with Firmware 3.1.4 (as delivered with patch 115180-05) or later
Modification HistoryDate: 12-AUG-2004
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"Category" and "Impact" section updated to reflect potential data integrity issue
AttachmentsThis solution has no attachment