Setting Timezone and Then Exiting a Login Session on Sun StorEdge 6120 and T3+ May Disable the U1 Controller



Category :AvailabilityData Loss
Release Phase :Resolved
Product :Sun StorageTek T3 Array
Sun StorageTek T3+ Array
Sun StorageTek 6120 Array  
Bug Id :4944763  
Date of Resolved Release :23-JUL-2004 


Impact

Setting the timezone and then exiting a login session on the Sun StorEdge 6120 or Sun StorEdge T3+ with firmware revision 3.0.6, 3.0.7 or 3.1.2 may disable the U1 controller. This issue may also be encountered with Sun StorEdge "set" and "sys" commands. On certain occasions, this condition could also lead to data integrity issues.


Contributing Factors

This issue can occur in the following releases:

SPARC Platform

  • Sun StorEdge 6120 Array without firmware 3.1.4 (as delivered with patch 115179-11)
  • Sun StorEdge T3+ Array without firmware 3.1.4 (as delivered with patch 115180-05)

The Sun StorEdge command "ver" at a 6120 or T3+ prompt will indicate the current firmware revision, as in the following example:

    6120a:/:<1>ver
    6120 Release 3.1.2 Fri Dec 19 14:49:54 PST 2003 (129.156.169.50)
    Copyright (C) 1997-2003 Sun Microsystems, Inc.

Symptoms

Should the described issue occur, messages similar to the following are logged to "/var/adm/messages.t3" or the "/var/adm/messages.6120" file if remote logging is set up. If remote logging is not set up, the following messages will be written to the "syslog" file on the SE6120 or T3B:

  Jul 02 08:23:39 t3b0 sh06[1]: N: date
  Jul 02 08:23:57 t3b0 sh06[1]: N: set timezone :US/Eastern
  Jul 02 04:24:04 t3b0 sh06[1]: N: date
  Jul 02 04:24:08 t3b0 TZD[1]:  N: Successfully saved time zone information in NVRAM.
  Jul 02 04:24:28 t3b0 sh06[1]: N: date 200307021305
  Jul 02 13:05:00 t3b0 TZD[1]:  N: Daylight saving transition happened.
  Jul 02 13:14:03 t3b0 FCC0[2]: N: u2ctr (ITL 0 1 0 TT 20 TID BFDC OP 1A) Need LUN ownership
  Jul 02 13:14:03 t3b0 SNXT[2]: N: u2ctr (ITL 0 1 1 TT 20 TID BFF4 OP 15) Invalid Field in CDB
  Jul 02 13:14:03 t3b0 SNXT[2]: N: u2ctr Complete CDB: 0x15 0x1 0x0 0x0 0x18 0x0 
  Jul 02 13:14:05 t3b0 FCC0[2]: N: u2ctr (ITL 2 1 0 TT 20 TID A860 OP 1A) Need LUN ownership
  Jul 02 13:14:17 t3b0 HBTT[2]: N: u1ctr: Master controller failed; takeover process starts
  Jul 02 13:14:22 t3b0 HBTT[2]: W: u1ctr: Disabled
  Jul 02 13:14:32 t3b0 HBTT[2]: N: u2ctr: Transfers suspended for loop reconfig
  Jul 02 13:14:40 t3b0 HBTT[2]: N: u2ctr: Transfers resumed after loop reconfig
  Jul 02 13:14:40 t3b0 ISR1[2]: N: u2ctr ISP2200[0] Received LIP(f7,e8) async event

Workaround

There is no workaround. Please see the "Resolution" section below.


Resolution

This issue is addressed in the following releases:

SPARC Platform

  • Sun StorEdge 6120 Array with Firmware 3.1.4 (as delivered with patch 115179-11) or later
  • Sun StorEdge T3+ Array with Firmware 3.1.4 (as delivered with patch 115180-05) or later



Modification History


Date: 12-AUG-2004
  • "Category" and "Impact" section updated to reflect potential data integrity issue



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Article Details
Article ID : 200945
Article Type : Sun Alert
Last reviewed : 2004-08-12
Audience : PUBLIC
Keywords :
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