Sun Blade 100/150 Systems Running SunVTS May Report "data miscompare" Errors



Category :Availability
Release Phase :Resolved
Product :Sun Blade 100 Workstation
Sun Blade 150 Workstation  
Bug Id :4858028  
Date of Workaround Release :02-SEP-2003 
Date of Resolved Release :20-Aug-2008 


Impact

Sun Blade 100/150 systems running SunVTS 5.1 may report "data miscompare" error messages under certain conditions.

Note: SunVTS is a diagnostic tool designed to exercise the system at significantly higher rates of data transfer and utilization than may appear in a normal operating environment.


Contributing Factors

This issue can occur in the following releases:

SPARC Platform

  • Sun Blade 100 with SunVTS 5.1
  • Sun Blade 150 with SunVTS 5.1

The described issue only occurs if all of the conditions following are met:

  • the system is running in diagnostic mode
  • the serial port controller is handling heavy traffic such as data access from/to IDE hard disk
  • when "sutest" (Super I/O Test) and "disktest" (Disk Drive Tests) are run simultaneously

Symptoms

Should the described issue occur, SunVTS may report "data miscompare" errors similar to the following:

    08/11/03 16:35:58 dt214-175 SunVTS5.1ps2: VTSID 6003 sutest.WARNING su0:
    "data miscompare, cnt = 2910, exp = 0x5e, obs = 0x4e, receive device =
    /dev/term/a, source device = /dev/term/a, baud rate = 9600"
    Probable_Cause(s): <system load too heavy for selected baud rate>
    loopback connection defective> <bad serial port hardware> <system
    software error> Recommended_Actions: <reduce system load> <lower baud
    rate> <check loopback connection> <if the problem persists, contact
    authorized Sun service provider>

Workaround

To avoid this issue, do not run "sutest" and "disktest" concurrently. Therefore, when running "sutest", all "disktest" should be de-selected and when running "disktest", all "sutest" should be de-selected.


Resolution

A final resolution is pending completion.




Modification History




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Article Details
Article ID : 200853
Article Type : Sun Alert
Last reviewed : 2008-08-20
Audience : PUBLIC
Keywords :
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