SCSI Enclosure Services (SES) Devices on a Sun StorEdge SE3510 Array May Experience Unexpected Behavior



Category :Availability
Release Phase :Resolved
Product :Sun StorageTek 3510 FC Array  
Bug Id :6315439  
Date of Resolved Release :15-MAY-2006 


Impact

SCSI Enclosure Services (SES) Devices on a Sun StorEdge 3510 array may experience unexpected behavior such as random LED activity, invalid events in the event log, and possible disk failures. Access from the Sun StorEdge 3510 array to the host may or may not be impacted when this behavior is observed.


Contributing Factors

This issue can occur on the following platform:

SPARC Platform

  • Sun StorEdge SE3510 FC array without SES Firmware 1080 (as delivered in patch 113662-01

Symptoms

Should the described issue occur, the Sun StorEdge SE3510 array may log critical events about battery, voltage, temperature and/or path failure. At the same time, the controller and drive LEDs may be inconsistent, such as all green, all amber, all OFF, or some combination.


Workaround

To recover from the described issue, power cycle the SE3510 array. This should resolve the availability issues, and return LEDs to their normal state.


Resolution

This issue is addressed on the following platform:

SPARC Platform

  • Sun StorEdge SE3510 FC array with SES Firmware 1080 (as delivered in patch 113662-01) or later





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Article Details
Article ID : 200001
Article Type : Sun Alert
Last reviewed : 2006-08-01
Audience : PUBLIC
Keywords :
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