LAN Congestion may Result in Dual Controller Reboot on a Sun StorEdge 6130 Array



Category :Availability
Release Phase :Resolved
Product :Sun StorageTek 6130 Array  
Date of Resolved Release :13-SEP-2006 


Impact

Both controllers in a Sun StorEdge 6130 array have an ethernet network port connected to a LAN for management of the array. If there is a very high volume of traffic on this LAN then this could result in both controllers rebooting. Examples of possible triggers for a high volume of LAN traffic are a "Denial of Service" attack, or a network misconfiguration causing a "routing loop".

The reboot of both array controllers simultaneously will result in all data on the array going offline, and all attached data hosts losing access to that data.


Contributing Factors

This issue can occur on the following platform:

  • Sun StorEdge 6130 Array with controller firmware 06.12.10.11 (as delivered in patch 117856-19) or earlier and without controller firmware 06.12.27.10

Symptoms

If the described issue occurs, the array's log file (Major Event Log) will show a controller reboot at the same time on both the "A" and "B" controller:

    Date/Time: Tue Jul 25 13:36:09 BST 2006
    Sequence number: 5914
    Event type: 2606
    Event category: Notification
    Priority: Informational
    Description: Start-of-day routine begun
    Event specific codes: 0/0/0
    Component type: Controller 
    Component location: Controller in slot B 
    Logged by: Controller in slot B

    Raw data:
    .....

    Date/Time: Tue Jul 25 13:36:13 BST 2006
    Sequence number: 5926
    Event type: 2606
    Event category: Notification
    Priority: Informational
    Description: Start-of-day routine begun
    Event specific codes: 0/0/0
    Component type: Controller 
    Component location: Controller in slot A 
    Logged by: Controller in slot A

    Raw data:
    .....

Workaround

There is no workaround. Please see the "Resolution" section below.


Resolution

This issue is addressed in the following release:

  • Sun StorEdge 6130 Array with firmware 06.12.27.10 (or later)

Note: Controller firmware release 06.12.27.10 is supplied with Sun StorageTek Array Host Software (CAM) 5.0 available for download at:






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Article Details
Article ID : 200458
Article Type : Sun Alert
Last reviewed : 2007-01-02
Audience : PUBLIC
Keywords :
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