SE3320 421D: StorEdge 3320 array controller firmware upgrade |
Status: RELEASED
Patch Id: 113730-03
***********************************************************************
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***********************************************************************Summary: SE3320 421D: StorEdge 3320 array controller firmware upgrade
Date: Sep/27/2007
Installation Requirements:
NA
Solaris Release: 8 8_x86 9 9_x86 10 10_x86
Sun OS Release: 5.8 5.8_x86 5.9 5.9_x86 5.10 5.10_x86
Unbundled Product: StorEdge 3320 Array Controller Firmware
Unbundled Release: 421D
Xref:
Topic:
Relevant Architecture: all
BugId's fixed with this patch:
6254634 6314763 6317661 6330757 6362013 6365622 6365769 6365977 6386567 6389969 6390474 6417555 6431154 6445249 6472074 6511494
Changes incorporated in this version:
6314763 6362013 6365622 6365769 6365977 6386567 6389969 6390474 6417555 6445249 6472074
Patches accumulated and obsoleted by this patch:
Patches which conflict with this patch:
Required Patches:
Obsoleted by:
Files Included in this Patch:
README.113730-03
SUN-STOREDGE-3320-MIB.txt # SNMP MIB for installation in SNMP Managers
SUN421D-3320.bin # RAID controller firmware rev 421D
patchinfo
saftefw_3320_1180.bin # SAF-TE firmware rev 1180
NOTE:
Topics Included in this file:
* Problem Description
* Invoking Sun StorEdge CLI
* Upgrading Controller Firmware
* SAF-TE Firmware Upgrade
* After Upgrading
* Special Install Instructions
====================
Problem Description:
--------------------
This patch contains firmware that is installed on the Sun StorEdge 3320
RAID array controller and expansion chassis using Sun StorEdge CLI, rather
than using installpatch or patchadd. Two types of firmware are included:
RAID controller firmware that is installed in RAID controller modules, and
SAF-TE firmware that is installed in both RAID controller chassis and
disk expansion chassis.
This patch also contains a SNMP MIB for installation in SNMP Managers such
as HP OpenView Network Node Manager. This MIB is specific to the Sun
StorEdge 3320. Refer to Appendix F, "SNMP Management Using HP OpenView," in
the Sun StorEdge 3000 Family RAID User's Guide for information about MIB
installation and use.
You do not need to install this patch if you have all of the following
firmware revision levels in all of your StorEdge 3320 enclosures:
Controller firmware: 421D
SAF-TE firmware: 1180
You do need to install this patch if you have any of the following:
* controller firmware earlier than revision 421D
This patch contains firmware that is installed on the Sun StorEdge 3320
array using Sun StorEdge CLI, rather than using installpatch or patchadd.
RAID firmware 421D addresses the following issue:
6314763 addition of boot error for 3510, 3511, 3310 and JBOD with duplicate target IDs
6362013 Upload of mismatched (3.x vs. 4.1x) NVRAM/firmware should be rejected
6365622 SE3510/3511 - Message during partitioning from GUI is not correct
6365769 FTP error reported after incorrect password
6365977 SE3000 array must prevent partiton size changes when other partitions are still mapped
6386567 Actual NVRAM on the controller should be seen rather than the one tied with the firmware
6389969 Disk error handling Improvement for SE3xxx arrays
6390474 SE3xxx array should report the reason for hang/reset when unrecoverable condition is met
6417555 Firmware 4.x controller password containing upper case "Z" letter hangs telnet session during login.
6445249 Serial Interface won't partition lun of 4TB
6472074 Optimization for Random I/O does not work as expected
from 113730-02)
RAID firmware 415H addresses the following issue:
6511494 35xx/33xx with huge I/O and Write Cache Enable can lead to filesystem corruption
from 113730-01)
RAID firmware 415G addresses the following issues:
6254634 Excessive write policy restore pop up messages
6317661 "No SAFTE devices found" message in sccli with 3 host channels
6330757 3310/3320 allow more than 128 luns to be mapped
6431154 3320: Cable error issues: error handling enhancementRevision History:
113730-02 113730-01
Patch Installation Instructions:
==========================
Invoking Sun StorEdge CLI:
---------------------------
Version 2.4 or greater of the "sccli" CLI utility is required. It is included
in the SUNWsscs package, which may be downloaded from the Sun Download Center
or installed from the optional Sun StorEdge Professional Storage Manager CD.
For software installation or upgrading instructions, refer to the "Sun
StorEdge 3000 Family Software Installation Guide."
The firmware procedures require the user to invoke Sun StorEdge CLI (sccli)
using the appropriate syntax for the type of connection used to manage the
array.
If the array to be upgraded is a standalone SCSI JBOD, invoke sccli with the
name of an SAF-TE device:
sccli /dev/es/ses<n>
If the array to be upgraded is a RAID subsystem attached to a SCSI HBA
installed in the local host, type the sccli command with no arguments:
sccli
If more than one array is connected to local SCSI HBAs, sccli will display
a list from which the appropriate device may be selected.
If the array has an IP address configured, it may be managed remotely using
a network (or "out-of-band") connection. To specify this mode, type:
sccli [-w <password>] <hostname | ip>
where <password> is the password assigned to the controller, and
<hostname | ip> is the hostname or IP address of the array. Use single
quote characters to quote the password if it contains any characters that
are interpreted specially by the shell. If no controller password is set,
the -w option and password argument should be omitted.
To verify the version of "sccli" you are running type the following command
at the sccli> prompt:
version
============================================
Upgrading Controller Firmware
--------------------------------------------
1. Verify the Product and Revision of the array. Type the following
command at the sccli> prompt:
show inquiry
and examine the output. If the "Product" is "StorEdge 3320 D" and
"Device Type: Enclosure" appears, the device is a JBOD chassis and has
no controller firmware; skip to the "SAF-TE Firmware Upgrade"
section.
If the Product is not "StorEdge 3320," this patch does not apply.
Select a different device or discontinue installation of this patch.
If the firmware version reported is 421D, the RAID controller
firmware does not need to be upgraded. Otherwise, continue with step 2.
2. Verify single or dual controller. Type the following command at the
sccli> prompt:
show redundancy
and examine the output. If the "array redundancy" mode is not
"Active-Active" AND the "redundancy" status is not "Enabled," skip to
step 4 and follow the instructions for upgrading a single-controller
configuration or for non-redundant configurations.
3. ONLY if the "show redundancy" command reports that the Redundancy mode
is "Active-Active" and that the status is "Enabled" (dual-controller),
AND you are currently running 4.12E or later should you continue.
----
Note:
----
Entering the "download controller-firmware" command below will cause a
controlled reset and failover of both controller modules. During this process
host I/O can be temporarily affected and recoverable errors may be recorded.
This may have an impact of IO performance during the upgrade procedure.
Retryable I/O errors and bus resets can be visible on attached hosts.
Perform the firmware upgrade by typing the following command at the
sccli> prompt:
download controller-firmware SUN421D-3320.bin
The sccli command will display the following messages:
sccli: Downloading controller firmware...programming flash memory...done
sccli: Engaging firmware...done
sccli>
Wait until the sccli> prompt appears again, which may take 10 minutes or
more, before proceeding.
If you see an error message containing the text: "please repeat download
command" or "controller firmware download ok, but engage operation is
not allowed," the controller was unable to perform the firmware
upgrade. Repeat the download as follows:
Stop all I/O activity and unmount any filesystems or volumes mounted by
a volume manager from the array. Then, type the following command at
the sccli> prompt:
download controller-firmware -r SUN421D-3320.bin
When download completes, skip to step 5.
4. Single-controller or non-redundant configurations require a reset after
downloading new firmware. This type of upgrade requires that the
controller be reset, which in turn causes the controller to stop
servicing I/O requests for several minutes.
Stop all I/O activity and unmount any filesystems or volumes mounted by
a volume manager from the array. Then, type the following command at
the sccli> prompt:
download controller-firmware -r SUN421D-3320.bin
The sccli command will display the following messages:
sccli: Downloading controller firmware...programming flash memory...done
sccli: Resetting controller...done
sccli>
Wait until the sccli> prompt appears again, which may take 10 minutes or
more, before proceeding.
5. Verify that the firmware upgrade succeeded by examining the firmware
revision again. Type the following command at the sccli> prompt:
show inquiry
and verify that the firmware revision is now reported as 421D.
6. If no errors occurred, continue to "SAF-TE Firmware Upgrade."
========================
SAF-TE Firmware Upgrade:
------------------------
1. Verify the SAF-TE firmware version. Type the following command at the
sccli> prompt:
show safte
sccli> show safte
Ch Id Chassis Vendor Product ID Rev Package
---------------------------------------------------------
0 14 000187 SUN StorEdge 3320 A 1180 1180
2 15 005632 SUN StorEdge 3320 D 1180 1180
Examine the SAF-TE firmware revision codes displayed in the "Rev"
column and "Package" column. If all the lines contain a revision code
of 1180 in the "Rev" field and "Package" field then no SAF-TE firmware
update is necessary and you should skip to "After Upgrading." In the
example above, the "Rev" field and "Package" field is 1180 for both
devices and therefore NO upgrade is needed.
-----
Note:
-----
Only one line of information may be displayed for a standalone expansion
(JBOD) chassis, and more than two lines may be displayed if a RAID
enclosure has expansion chassis connected to it. The Product ID field
will be "StorEdge 3320 A" for SAF-TE devices internal to the RAID array
chassis, and "StorEdge 3320 D" for SAF-TE devices internal to the
expansion chassis.
2. Since the SSCS agent may interfere with the download of SAF-TE code, it
is necessary to stop any SSCS agent that may be running on a host
connected to the array controller. To stop the SSCS agent, issue the
shell command as "root" user:
/etc/init.d/ssagent stop
If the SSCS agent is running on a Microsoft Windows system connected
to the array, use the Services application (Start->Run->services.msc)
to stop the SSCS Agent service.
StorADE, or any other application that monitors the status of the
enclosure, may also interfere with controller or SAF-TE firmware
downloads. Stop the StorADE agent software, or any other software that
monitors the array, following the procedures described in the
documentation for that application.
4. Perform the upgrade. Type the following command at the sccli> prompt:
download safte-firmware saftefw_3320_1180.bin
-----
Note:
-----
It is not necessary to reset the RAID controller afterwards; however,
until the next controller reset, the firmware's menu interface may
continue to display the old SAF-TE firmware revision.
5. Verify that all SAF-TE devices have been upgraded. Type the following
command at the sccli> prompt:
show safte
sccli> show safte
Ch Id Chassis Vendor Product ID Rev Package
---------------------------------------------------------
0 14 012345 SUN StorEdge 3320 A 1180 1180
2 15 005632 SUN StorEdge 3320 D 1180 1180
The lines should now contain a revision of 1180 as indicated by the
"Rev" column and the "Package" column.
================
After Upgrading:
----------------
1. If the SSCS agent was stopped, restart it with the command
"/etc/init.d/ssagent start" if it is installed on Solaris,
or using the Services utility (Start->Run->"services.msc") if it
is installed on Microsoft Windows.
2. If other storage management software such as StorADE was stopped,
restart it following the procedures in the documentation for that
software.
=============================Special Install Instructions:
-----------------------------
None.
README -- Last modified date: Thursday, September 27, 2007
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